When a Spreadsheet Should Become Software
Learn when a shared spreadsheet has become operational software in disguise, and how to replace it without automating a broken business process.
Read the field note
Signal
Tag: Internal Tools
Posts connected by this signal, with emphasis on implementation over abstract trend-watching.
Topics
Find the useful signal.
Business Intake Workflows Decide Whether Automation Works
A business intake workflow gives automation cleaner inputs, ownership, routing, missing-info checks, review rules, and better downstream decisions overall.
Read the field note
Automation ROI Should Measure Capacity, Not Just Labor Savings
Automation ROI should measure cycle time, rework, handoffs, exception load, lead quality, and operator capacity before claiming simple labor savings gains.
Read the field note
Internal Tools Are Often Better Than Another SaaS Subscription
Internal tools for business reduce operational drag when spreadsheets, inboxes, exports, and disconnected SaaS tools make work harder to see and manage.
Read the field note
Custom Business Software Requirements Should Start With The Workaround
Before a team writes custom software requirements, it should study the workaround. Manual fixes show what the new system must support and who owns it.
Read the field note